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Monthly Archives: November 2014

Korean Air won A380 ‘Top Operational Excellence’ Award at The Airbus Technical Symposium

Korean Air won A380 ‘Top Operational Excellence’ Award  at The Airbus Technical Symposium

SEOUL, Korea (21 November, 2014) – Korean Air has been selected as the best A380 operator in the world by the aircraft’s manufacturer Airbus.

Korean Air received the A380 ‘Top Operational Excellence’ award for the second time at the Airbus Technical Symposium, which was held in Bangkok on 19 November.

Airbus Technical Symposiums are held every two years for each aircraft type and the ‘Top Operational Excellence’ awards are considered the most prestigious for operators of Airbus aircraft. The winners are determined by a thorough evaluation of the overall performance of the shortlisted airlines, including the operational reliability (also known as on-time operation rate) and aircraft utilization.

Korean Air acquired its first A380 in June 2011 and was the first airline in Korea to operate the aircraft and the airline has recorded an impressive operational reliability of 99.7%, meaning only 0.3% of flights were delayed or cancelled between October 2012 and September 2014.

The operational reliability is an international index that measures the accuracy of flight operations due to delays or defects, by the calculation of flights operated within 15 minutes from STD (scheduled time of departure). A higher measurement verifies the better operating capability of the airline and reflects the priority given to maintenance and safety management.

Configured in a three class layout with just 407 seats, the lowest configuration of any A380 operator so far, Korean Air’s double-decker A380s feature unique amenities with 12 First Class Kosmo Suites and 301 Economy Class seats on the lower deck and 94 fully lie-flat Prestige Sleeper seats in Prestige Class (business class) on the upper deck. Its ultra-luxurious and unique in-flight facilities, such as the world’s first ‘Duty Free Showcase’ and the three bars and lounges, offer an innovative and highly enjoyable in-flight experience.

Korean Air now operates a total of 155 aircraft including 10 A380s on the long-haul flights including New York, Los Angeles, Atlanta and Paris.

About Korean Air

Korean Air, established in 1969, is one of the world’s top 20 airlines and carried more than 23 million passengers in 2013. Korean Air operates in excess of 430 flights per day to 125 cities in 45 countries on six continents with a fleet of 155 aircrafts including ten A380s.

With its modern aircraft and over 20,000 professional employees, Korean Air offers customers safety, convenience and comfort. Korean Air’s award-winning offerings of Korean and Western meals and state-of-the-art inflight entertainment system provide passengers with a memorable inflight experience.

The airline is a founding member of the Sky Team airline alliance which together with its 20 members, offers its 569 million annual passengers a worldwide system of more than 15,000 daily flights covering 1,064 destinations in 178 countries.

Korean Air introduced the double-decker A380 aircraft to its fleet in 2011 and made the interior more spacious than any other airline, with just 407 seats spread across three classes, with the top deck dedicated to ‘Prestige’ business class. The design also features the world’s first onboard ‘Duty Free Showcase’ and three bar lounges.

More on Korean Air’s programs, routes, frequencies and partners is available at